Shipping Policy

Sure! Here’s a clear and concise Shipping Policy page with headings and points:

At Relaxy Space, we are committed to ensuring that your shopping experience is as smooth as possible, including fast and reliable shipping. Here’s everything you need to know about our shipping process:

1. Processing Time

  • Orders are typically processed within 1-2 business days.

  • You’ll receive a confirmation email with tracking details once your order is shipped.

2. Shipping Methods & Rates

  • We offer standard, expedited, and express shipping options.

  • Shipping rates are calculated at checkout based on your location and the chosen shipping method.

3. Free Shipping

  • Free Standard Shipping is available on orders over a certain amount (please check eligibility at checkout).

4. Delivery Times

  • Standard Shipping: Typically arrives within 5-7 business days.

  • Expedited Shipping: Delivery within 3-5 business days.

  • Express Shipping: Delivered within 1-2 business days.

5. International Shipping

  • We offer international shipping to select countries.

  • International shipping rates and delivery times vary based on location and customs regulations.

  • Customs Duties & Taxes: Buyers are responsible for any customs duties or import taxes that may apply.

6. Order Tracking

  • Once your order has shipped, you will receive an email with tracking information.

  • You can track your order status through the carrier’s website.

7. Shipping Restrictions

  • We currently do not ship to P.O. Boxes.

  • Certain products may have shipping restrictions based on size, weight, or location.

8. Address Accuracy

  • Please ensure that the shipping address is correct at the time of checkout. We are not responsible for undelivered packages due to incorrect address details.

9. Lost or Damaged Packages

  • If your package is lost or damaged in transit, please contact us within 7 days of receiving the tracking information. We will work with the carrier to resolve the issue.

10. Returns & Exchanges

  • For information on returns, please visit our Returns & Exchanges Policy page.

 

Thank you for choosing Relaxy Space! We look forward to delivering your magical lighting experience.